Managed Backups Uncovered: Surprising Facts About MSPs 2024

Published 18 days ago5 min readCommon Causes of MSP Failure...
MSP Backup and Disaster Recovery

Are you a managed service provider looking to improve your backup strategy and increase profitability? Look no further than this list of 40 fascinating facts about backups and MSPs, based on surveys and research.

From the impact of data loss on customer trust to the benefits of cloud-based backups, these facts highlight the importance of having a strong backup and documentation strategy in place. You'll discover surprising insights into industry trends and best practices, as well as gain valuable knowledge on how to optimize your backup processes and maximize efficiency.

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But that's not all - we'll also explore how "Optimized documentation" can help MSPs improve their documentation strategy, leading to even greater success and profitability. With this list as your guide, you'll be well-equipped to stay ahead of the curve in a rapidly-evolving industry. So sit back, relax, and prepare to be amazed by these eye-opening facts about backups and MSPs.

24 Surprising Facts About MSPs and Backup Strategies

  1. A survey by Techaisle found that 56% of SMBs have experienced data loss in the past year, highlighting the importance of backup services provided by MSPs.
  2. According to a survey by Datto, 60% of MSPs reported that their clients are becoming more aware of the importance of backup and disaster recovery solutions.
  3. A survey by Kaseya found that 79% of MSPs consider backup and disaster recovery to be the most profitable service offering.
  4. Another survey by Datto found that 76% of MSPs include backup and disaster recovery in their service level agreements (SLAs).
  5. A survey by Continuum found that 80% of MSPs have experienced a successful restore from a backup.
  6. According to a survey by Techaisle, 34% of SMBs do not have a formal disaster recovery plan in place, highlighting the need for MSPs to offer backup services.
  7. A survey by SolarWinds MSP found that 66% of MSPs have experienced a successful restore from a backup.
  8. A survey by StorageCraft found that 79% of MSPs have had to restore data for a client in the past year.
  9. According to a survey by Veeam, 66% of MSPs are using cloud-based backup solutions to protect their clients' data.
  10. A survey by Zetta found that 81% of MSPs offer backup and disaster recovery services to their clients for free as part of a larger IT services package.
  11. According to a survey by Acronis, 90% of MSPs say they have increased the number of clients they serve by offering backup and disaster recovery services.
  12. A survey by Continuum found that 96% of MSPs include backup and disaster recovery in their service offerings.
  13. A survey by StorageCraft found that 66% of MSPs use a single backup solution for all of their clients.
  14. According to a survey by Datto, 87% of MSPs offer backup and disaster recovery services to their clients for a fixed monthly fee.
  15. A survey by Techaisle found that 65% of SMBs rely on their MSP to monitor their backup and disaster recovery solutions.
  16. A survey by Axcient found that 82% of MSPs offer cloud-based backup solutions to their clients.
  17. According to a survey by Vembu, 80% of MSPs use a hybrid backup solution that combines on-premises and cloud-based backups.
  18. A survey by Continuum found that 74% of MSPs have increased their revenue by offering backup and disaster recovery services.
  19. A survey by Carbonite found that 78% of MSPs offer backup and disaster recovery services to their clients for a fixed fee.
  20. According to a survey by Acronis, 71% of MSPs have seen an increase in client retention by offering backup and disaster recovery services.
  21. A survey by StorageCraft found that 65% of MSPs offer backup and disaster recovery services to their clients for a per-device fee.
  22. A survey by Techaisle found that 64% of SMBs are willing to pay more for backup and disaster recovery services provided by MSPs.
  23. A survey by Continuum found that 83% of MSPs offer backup and disaster recovery services to their clients as part of a managed IT services package.
  24. According to a survey by Datto, 65% of MSPs have experienced a successful restore from a backup within the past year.

As we've seen from the various surveys and statistics about managed service providers and backups, having a strong documentation strategy is key to success in the industry. That's where "Optimized documentation" comes in - we specialize in helping MSPs improve their documentation processes to increase efficiency and profitability.

By working with us to optimize their documentation strategy, MSPs can expect to see significant improvements in their profit margins. This is because having clear and concise documentation helps MSPs save time and reduce errors, leading to more efficient operations and higher customer satisfaction.

Furthermore, optimized documentation allows MSPs to scale their business more effectively by streamlining onboarding processes for new clients and ensuring that critical information is easily accessible to all team members. This, in turn, allows MSPs to take on more clients without sacrificing quality or risking data loss.

Overall, investing in an optimized documentation strategy with "Optimized documentation" is a smart move for MSPs looking to stay competitive in a rapidly-evolving industry. With our help, MSPs can improve their bottom line and provide even better service to their clients.

 

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